With so much going on the world, continuous improvement might seem like a tall ask. But don’t get dispirited. It’s not about doing more. If you monitor and check for quality, encourage and respond to feedback and enable client/consumer participation and have the policies and procedures to show for it, then you’ve got the basics…

We’re in for a new Treaty-based health and disability system. That’s one of the recommendations of the final report on the Health and Disability System Review. The Review recommends that the Treaty/ te Tiriti principles are embedded through New Zealand’s health and disability system. It also recommends amending the New Zealand Public Health and Disability…

We’re heading towards Alert level 1 so let’s get our workplaces ready. We don’t know exactly what’s involved in Level 1 but we do know that we’re going to have to be careful and vigilant about public health. Always. COVID-19 won’t be our last pandemic. Pandemic readiness must be part of how we prepare for…

Parenting is “risky” business. So is managing health and safety in the workplace. Apply what you know as a parent and you’ll be on course to health and safety in the workplace.  Similarities Risk-management is ordinary We want our kids to be happy and thrive so we let them take chances, make mistakes. We let…

There’s a revolution coming. It’s called remote work and it looks set to become the new norm for work.  During the pandemic lockdown many of us have been forced into remote working. We may have been kicking and screaming about it at the start, but predictions are that many of us will stick with it…

Good policies and procedures can help you steer the course  – keep you on track with your compliance and guard against panicked decision making in a time of emergency. Are all policies and procedures equally important in a time of emergency? Not all. Here’s what we prioritise. Compliance Policies and procedures addressing compliance with regulations…