With workplace injury still so prevalent and always a possibility, is there something more we should and can be doing to safeguard the health and wellbeing/hauora of staff? Mahi/work in the social, community, health and justice sectors is “risky”. Hazards for workers may be physical, environmental, social, psychological and client-related. There are consequent risks to…

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Parents will be able to rest easier with the Interim Pastoral Care Code now issued for domestic tertiary students. The Code requires tertiary providers to actively support the social and mental wellbeing of students and to have policies and processes in place to achieve this. Here’s a quick summation of some key provisions. General obligations…

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Policies shape actions and decisions made by staff. So what’s the effect of bad policy? Bad decisions, hurt people and so much more. The big example last week was the Oranga Tamariki Pratice Review into the Hastings case. The review and discussion after it mainly focused on the actions of staff. It’s shocking reading. Key…

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  We walk a fine line as managers. On the one hand we need to trust our staff and give them scope to use their professional skills and respond to diverse situations and clients. On the other hand, we need to ensure quality service provision and that staff act within the law, regulations and kaupapa…

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NZS 8134.3.3 is a standard that has to be met by health and disability services.  It sets out criteria for good policy and procedures. When assessed against these criteria the Policy Place gets top marks.  See for yourself:

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Are you missing out on the benefits of having good up-to-date policies and procedures?  In this post, we look at the value of good policy and procedures for organisations of all types. If you want to get more out of your operating expenses and want more time to spend on other things, then read on.…

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Could you achieve 85 per cent of your staff and board valuing te reo Māori? Did you know we have a new Māori language strategy to achieve that as a nation? Already achieved that goal? Consider a language plan to support 85% of your staff and board to speak te reo Māori.  We all have a…

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Hōkai Rangi – the new Corrections Strategy 2019-2024 – sets out an awesome kaupapa/vision for Corrections in the future. It also reflects on problems in the current system. Language is one of the problems. Some terms commonly used in the corrections system are dehumanising eg “muster.” It reminded me that some language we use in…

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There’s been a lot of change in law, policy and practice recently affecting social, health and disability services. There is likely to be more. In this post, we overview some key changes to consider when reviewing and updating your organisation’s policies and procedures. If policy review and updating feels like a makimaki/monkey on your back,…

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