WCM Kuputaka – Glossary




Refers to the person who is the designated operational leader in our organisation (eg our agency manager) and to any person who has a leadership role for the particular area addressed by the policy.


In our policies, this kupu is used to refer to a whānau, aiga or other family group as well as to individuals (child, young person or adult) who are seeking support

Whānau, family

These terms are used to denote support arising from whakapapa, blood, marital, partnership, geneological and cultural ties as well as  clients' chosen families.